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mex rent a car mexico - guanajuato airport car rental companies

Mex Rent a Car and Fox Rent a Car are affiliates trademarks in Mexico, operated by Turismo Gargo S.A. de C.V. 100 % Mexican Company founded in 1994.

Mex Rent a Car offers its customers a wide network of shared locations with our affiliated brands, strategically located in the major cities, Airports, Tourism and Urban Areas of Mexico.

Mex Rent a Car incorporates High technology to offer:

Confidence and certainty on booking a car, because our system automatically generates your reservation, and email your confirmation number, details of your itinerary, car booked,   budget rates, insurance and accessories.

Quick delivery and return of your rental car, to have high efficiency systems, counter representatives are trained to assist you quickly and provide a copy of your lease on a clear format and easy to read.

Safety of your electronic bill sent via email or printed on desk.

Our Products:

Our rental cars are prestigious brands in the automotive industry, our policy of better cars at lower price offers late model cars and variety of types such as, Economy, Compact, SUVs’, Premium Cars, Luxury Van and Pickups Truck.

Rental cars, this service is targeted to visitors, tourists, business travelers and local customers in need of transportation in comfortable cars, latest models at very competitive prices.

Fleet lease, oriented to large, medium and small businesses in need of executive transportation. This option has a very competitive value and provides benefits such as: New Cars on long-term agreements, Centralized Billing, 0 expenses on preventive maintenance, Replacement vehicle when needed, Wide tax deduction margin among other benefits.

Our team:

Our employees are trained to serve as:

Agent reservations, doubts are gladly attended before, during and after the reservation process, either via Internet, call center or desk.

Sales Agent counter, advice professionally on topics like coverage’s, rates, requirements and general conditions for renting a car, and delivering your electronic invoice.

Casualty insurance agent, unfortunately, accidents are a fact of life, when this happens, we will have somebody to assist you and advise you at those circumstances.

Agent attention to complaints and suggestions, your voice is very important, if you need attention on this issue you may call or write us, we will gladly answer your questions or clarify any misunderstanding.

Corporate executives, staff members and all employees of Mex Rent a Car are trained, guided and motivated to make your trip a comfortable, safe and enjoyable.

Confidence gives us the experience, your satisfaction motivates us.
mex rent a car mexico depot information

Mex Rent A Car Mexico Rental Terms for travel between 10-Oct-2016 and 11-Oct-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.


SHUTTLE/ARRIVAL INFORMATION

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the Car Rental Area where you will find the Mex Rent-A-Car booth. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo. You can also toll free in Mexico 01-800-830-6030 for additional information.

ADDITIONAL DRIVERS

A charge of $3.99 USD per day applies to additional drivers.

AGE

Minimum age is 18. A charge of $10.00 USD per day applies to renters between 18 and 25.

HONOR RESERVATIONS

Reservations will be honored for a period of six hours after the confirmed pick up date and time. 

EARLY//LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to a higher daily and/or weekly charge as follow
Early Return - The rate will increase by $15.00 USD per day not to exceed the estimated total at the time of rental.
Later Return - The rate will increase by $20.00 USD per day each day the vehicle is kept beyond the return date at the time of rental.

**If you required an extension please notify to our call center at 01-800-830-6030. 

MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservation will automatically be cancelled. Mex Rent-A-Car will not be responsible for any cancelled reservations.

EXTRA EQUIPMENT

Children under the age of 4 are required to travel in child seats. There is a charge of $5.99 USD per day for child seats. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will be assessed. If the seat is damaged a repair or replacement charge will be applied.

TRAVELTAB ADVENTURER units are available for rent at $21.99 USD per day. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.

TRAVELTAB NAVIGATOR PLUS units are available for rent at $11.99 USD per day. This device include GPS service and Internet access and telephone service a-la-carte. Please ask for details at time of rental.

GAS

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

GEOGRAPHIC

An additional charge will apply if cross the US border. For additional detail please ask our sales agents about our U.S. Insurance Option.

ADDITIONAL COVERAGE OPTIONS 

PAI - Personal Accident Insurance: You are covered for medical expenses in case of accident in the rented vehicle up to $40,000.00 MXN per occupant or up to the total number of passengers according to the characteristics of the automobile. PAI is $1.99 USD per day.

RSA - Roadside Assistance Program: If you purchase our Roadside Service Assistance we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $5,000.00 MXN per incident. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply, please ask for a copy of a RSA brochure at the rental counter. RSA is $3.99 USD per day.

USI - Liability Insurance in the United States: It cover damage to third parties up to $50,000.00 USD (liability) and $10,000.00 USD (medical expenses) divided by the number of occupants. USI is $7.99 USD per day.

ONE-WAY

One way rentals are available, a drop charge may apply.

PAYMENT

Accepted methods of payment for Deposits - Visa, Master Card, Amex and JCB.
No Cash deposits accepted. NOTE: The Credit Card granted for payment and deposit must have more than 1 year of usage.

ESPAÑOL

TRANSPORTACIÓN E INFORMACIÓN DE LLEGADA


Gracias por elegir Mex Rent-A-Car. Una vez recogido su equipaje, favor de proceder al área de Car Rental donde encontrará nuestro módulo Mex Rent-A-Car. Un agente uniformado pre-parará el transporte que lo trasladará a nuestra oficina principal. Los transportes son color azul con el logotipo de Mex Rent-A-Car. Para mayor información favor de llamar al teléfono sin costo 01-800-830-6030.

CONDUCTORES ADICIONALES

El conductor adicional tiene un costo de $3.99 USD por día.

EDAD

La edad mínima para poder alquilar un vehículo es de 18 años. Será aplicado un cargo de $10.00 USD por día para los arrendatarios entre 18 y 25 años.

PERIODO DE GRACIA

Su reservación contará con un periodo de gracia de 6 horas después de la hora confirmada de su llegada.

DEVOLUCIÓN ANTICIPADA//TARDÍA – La tarifa reservada aplica solamente en el periodo de renta especificado. Devolver la unidad previamente o posteriormente es sujeto a cambio de tarifas diarias y/o semanales de la siguiente manera:
Devolución anticipada – La tarifa incrementará $15.00 USD por día sin sobrepasar el estimado de su renta original.
Devolución tardía – La tarifa incrementará $20.00 USD por cada día que el vehículo no sea devuelto, después de la fecha de devolución original.

**Si se requiere de una extensión de su alquiler, favor de notificarlo a nuestro centro de reservaciones al teléfono 01-800-830-6030. 

RESERVACIONES MÚLTIPLES O DUPLICADAS – Si se requieren múltiples vehículos para el mismo periodo de fechas, favor de asegurarse de utilizar distintos nombres para cada re-servación, de otra forma, las reservaciones duplicadas serán canceladas de manera automáti-ca. Mex Rent-A-Car no se hace responsable por dichas cancelaciones.

MISCELÁNEOS

Para infantes por debajo de los 4 años de edad es requerida viajar con asientos especiales. La silla de bebé tiene un costo de $5.99 USD por día. Si la silla no es devuelta en las mismas condiciones de cómo fue otorgada, cargos adicionales aplicarán por limpieza o restauración.

Unidades TRAVELTAB ADVENTURER se encuentran disponibles por $21.99 USD por día.  Este equipo otorga acceso a internet ilimitado, GPS y servicio de telefonía. Para mayor infor-mación, favor de solicitarla a nuestros agentes a su llegada.

Unidades TRAVELTAB NAVIGATOR PLUS se encuentran disponibles por $11.99 USD por día.  Este equipo otorga servicio de GPS y posibilidad de contratar Acceso a Internet y servicio de telefonía a-la-carte. Para mayor información, favor de solicitarla a nuestros agentes a su llegada.

GAS

Todos los vehículos deberán ser devueltos con la misma cantidad de gasolina con la que fue entregado al inicio de su arrendamiento para evitar cargos por recarga de gasolina.

GEOGRAFÍA

En caso de cruzar la frontera con Estados Unidos se aplicará un cargo adicional. Para mayo-res informes acerca de nuestras protecciones en Estados Unidos, favor de solicitarlo a nues-tros agentes a su llegada.

PROTECCIONES ADICIONALES

PAI - Personal Accident Insurance: Cobertura de gastos médicos en caso de accidente hasta por $40,000.00 MXN por ocupante o la suma total de pasajeros de acuerdo a las características del vehículo. PAI tiene un costo de $1.99 USD por día.

RSA - Roadside Assistance Program: Al adquirir nuestra cobertura RSA, Mex Rent-A-Car otorgará asistencia en el camino hasta por $5,000.00 MXN por incidente. Entre los beneficios se incluyen cambio de llanta ponchada, batería de emergencia, servicio de cerrajería y entrega de combustible de emergencia. Solicite mayores informes y restricciones a nuestros agentes a su llegada. RSA tiene un costo de $3.99 USD por día.

USI - Liability Insurance in the United States: Extiende la cobertura de daños a terceros hasta $50,000.00 USD y hasta $10,000.00 USD en gastos médicos, dividido entre el nú-mero de ocupantes. USI tiene un costo de $7.99 USD por día.

ONE-WAY

Rentas con entrega en un locación distinta a la originalmente reservada son posibles. Un cargo de Drop-off será aplicado.

PAGOS

Métodos de pago aceptados para depósitos: Visa, MasterCard, Amex y/o JCB. No se aceptan los depósitos en efectivo. La tarjeta de crédito debe contar con más de un año de uso.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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